Privacy Policy

• Contact information: name, email address, phone number
• Order information: items ordered, delivery/pickup preferences, special requests, dietary requirements and allergen information (when you provide it)
• Account information: login credentials (hashed), saved addresses, order history
• Payment information: processed securely by our payment provider; we do not store full card numbers
• Technical data: IP address, browser type, device identifiers, pages visited (for security and analytics)
• Communication preferences: opt-ins for marketing and notifications

We process your personal data based on:

• Contract performance: processing orders, managing your account
• Legitimate interests: improving our service, fraud prevention, analytics
• Consent: marketing communications, non-essential cookies
• Legal obligation: tax records, compliance with applicable laws

We use your data to:

• Process and fulfil your orders
• Communicate about orders, bookings, and your account
• Improve our menu, service, and website
• Comply with legal and regulatory requirements
• Send promotional communications (only with your consent)

We may share your data with:

• Payment processors (for transaction processing)
• Service providers who assist our operations (under strict data protection agreements)
• Authorities when required by law

We retain your data only as long as necessary:

• Order data: as required for tax and legal compliance (typically 7 years)
• Account data: until you delete your account or request erasure
• Marketing data: until you withdraw consent

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erasure ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with your supervisory authority